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Benefit From A Culture of Continuous Learning

People

Fast-paced and fiercely competitive, the hospitality industry demands its professionals to stay on top of the knowledge and skills relevant for their work while providing excellent service to your guests making them want to return time and time again. The best way to provide this exemplary service is to target the specific areas that ensure your employees have the skills and competencies they need to succeed and contribute to the company’s growth. Thankfully, there is a range of methods to support training your employees to develop into extraordinary hospitality professionals.

Building Partnerships

Fast-paced and fiercely competitive, the hospitality industry demands its professionals to stay on top of the knowledge and skills relevant for their work while providing excellent service to your guests making them want to return time and time again. The best way to provide this exemplary service is to target the specific areas that ensure your employees have the skills and competencies they need to succeed and contribute to the company’s growth. Thankfully, there is a range of methods to support training your employees to develop into extraordinary hospitality professionals.

Learn From Others

As a global leader in master planning, architecture and design for luxury hotels and resorts, OBM International (OBMI) recognize the importance of providing continuing training to both new and long-standing employees as trends, products and tourist’s wants to change. In response, OBMI created “Hotel University,” a unique initiative that is designed to expand the OBMI Team’s knowledge of Hospitality Design and Development, focusing on gathering, expanding and structuring information from both internal OBMI sources and external sources. The program also provides access, information sharing, and a platform to showcase the firm and its leaders as destination creation experts.

As part of Hotel University OBMI conducts local hotel tours, unique opportunities for employees to have backstage access to local hotels. During the tour, the designers are encouraged to speak with hotel operational staff and tour amenities allowing the designers to expand their knowledge of hospitality design, experience other firms’ work and professionally assess and discuss as a team their opinions of what worked well and what they would have done differently. These enriching experiences provide thought-provoking dialogue and design inspiration that is then translated into their designs for OBMI’s Caribbean clients. On a recent hotel tour the designers visited The Langford in Downtown Miami, the team viewed the property in the context of its historic renovations and how its designation as the area’s first historic hotel impacted the renovation’s architectural design.